How QaizenX Works?
The term Kaizen is derived from two Japanese characters; kai, meaning “change” and zen meaning “continuous improvement”.
As QaizenX explains, continuous improvement can lead to exceptional experiences. Where K changes with Q and X is Exceptional Experience.
QaizenX (Kaizen) aims to eliminate waste in the process by implementing the PDCA cycle – the system for executing Kaizen. The PDCA acronym stands for Plan – Do – Check – Act.
QaizenX is a comprehensive experience management platform that lets you create, launch and analyse a feedback survey. But the important part is to take action on the received data. With QaizenX, you can create an action plan to improve the experience for your customers, employees, communities, etc.
You can create a survey with predefined templates or you can even make your set of survey questions. Choose the style that’s right for your industry to make your feedback more relevant. With QaizenX, you can collect feedback via email, WhatsApp, SMS, QR Code and analyse the response.
Kaizen Methodology - Level Up Your Experience In Simple Steps
Strategize feedback
Questions to ask, time of feedback, or at specific customer or employee journey touch-point.
Create Action Plans
Create Action Plans on the issues you found from the data insights, Take corrective actions and look for the new opportunities.
Launch Feedback
Start collecting feedback from customers or employees at specific touchpoints via different channels.
Analyze the gathered data
Check areas of improvement and learn what can be done to fix current issues. Drive a better experience
A platform that makes Experience Exceptional
Take a look at this video to get a brief overview of QaizenX.
With a leading Experience Management Platform, create an extraordinary experience for your people.
Improve Customer Experience
Improve Employee Experience
Improve Community Experience
Listen to your people and grow your business!
QaizenX helps you transform your business by providing seamless feedback platform, by which you can take feedback from customers or employees and improve their experience continuously.