Customer Feedback + Insights that gives competitive Edge

Understand what your customers are thinking about your business. With our cutting-edge NPS platform, hold on to more customers and create lasting relationships.

Improve your customer experience like MTDC did!

In 11 months, MTDC has improved NPS by 20% and customer satisfaction by 12 points by gathering over 12000 feedbacks from customers across 36 MTDC’s location.

MTDC | QaizenX Client

Measure Net Promoter Score - NPS®

Foster your promotors, engage with your passives and fascinate your detractors.

  • Earn High response Rate
  • Act on feedback quickly and decisively
  • Get qualitative and meaningful feedback
  • Discover new idea for your product

  • Measure Net Promoter Score - NPS®

    • Satisfy Your Customers using - CSAT

    Ask follow up questions and get real-time actionable feedback report.

    • Helps you improve brand loyalty
    • More honest feedback
    • Better indicator for long-term happiness
    • Gets repeat business

  • Satisfy Your Customers using - CSAT

      • Connect with Your Customer Effectively

      Gather customer satisfaction feedback via SMS, email, QR code and Web link. View and analyze survey responses in real time.

      SMS and Email Invitation

      Send the feedback invitation directly as a customized email or SMS to your audience.

      Web Embed

      Embed NPS or CSAT feedback link to your website and get response directly from your visitors.

      QR Code

      Scanning QR codes enables gathering feedback from customers hassle-free.

      Improve your business from Customer feedback

      Communicate with your customers and build your brand. With QaizenX’s feature-rich customer feedback software, you can communicate with your customers across multiple channels like social media, weblinks, email surveys, and more! You can select the right channels from wherever your audience is.

      Create Effortlessly

      Use pre-built surveys template to measure NPS and CSAT.

      Integrate Data

      Launch feedback and gather the actionable data.

      Take Action

      Respond directly or assign a task and close the loop.

      Analyze Report

      Find strengths, weaknesses, opportunity and threats.

      Improve Customer Experience

      Improve Employee Experience

      Improve Community Experience

      Listen to your people and grow your business!

      QaizenX feedback platform helps you transform your business by providing a seamless way to take feedback from customers and employees, continuously improving its experience.

      See how our solutions can help your business