Without a question, feedback from leaving employees can uncover so many things, that your organizations have missed. Exit data can give a strong understanding of your organization’s working culture. Regardless of how good your work culture is, some employees will ultimately leave for many reasons.
Ideally, the exit analysis, in almost every case, is suitable for both employee and the employer; because they get to identify the strengths and weaknesses. As individuals leave, they will give you insights into how to improve and resolve employee concerns.
In this article, we will investigate how the exiting employee’s feedback data and exit analysis helps you improve your work quality. Exit surveys and exit interviews are critical for an organization to know the loopholes of the organization.
Let’s dive into it!
Exit Analysis – Definition
By definition, the exit analysis is the studying why employees are leaving, and what the organization could have done better to retain them. There are many sorts of reasons due to which they can initiate their exit. Exit is the most critical process that needs to be very carefully assessed to understand the true nature of your work culture.
The problem arises when organizations don’t pay attention to the data and take any actions from these exit surveys. You should review the data regularly to retain your employees for longer durations. If a good employee has a long tenure with your organization, then productivity, efficiency, and loyalty will be high for such employees.
Exit analysis doesn’t always dig into employees’ concerns, but it allows you to understand the exact reasons why employees leave your organization.
Reasons of Employee Exit:
Personal issues:
Many a time, employees leave a job due to genuine personal reasons, or at least they mention that they are leaving because of some personal reason. Although this personal reason is not explicitly known, you cannot do much about it being an organization.
Career prospects:
This justification behind employee exit might be related to higher pay, job promotions, full-time positions, or other development issues.
Nature of work:
There are a few exit reasons like the nature of work, the balance between job and home, driving issues, etc. They might sound weird, but such reasons exist.
Family reasons:
This is an important and common exit reason. An employee can leave due to family reasons like spouse transfer, maternity, some unwell relative, and many others.
Remuneration:
This employee exit reason connects with voicing an unequivocal disappointment with the compensation.
Others:
This incorporates medical problems, a lapse of agreement, end of occupation job, willful exit, etc.
So, above are a few reasons why your employees leave the job. You record all this information and more about your work environment when they leave via either employee exit interview or exit survey.
Recording the information is not sufficient. You should do a proper exit analysis of the recorded information to improve the process and work culture in your organization.
Modes of gathering exit data
Exit survey:
It is a set of questionnaires for ex-employees or for the employee who is leaving the company. Organizations perform such surveys to know more about their shortcomings. It helps organizations to improve and provide a happy working culture to all the employees.
Exit interview:
It is a general process by HR of every company. They take a session with their leaving employees and discuss all the issues they face.
These are the two basic modes of taking feedback from employees or ex-employees. Being an organization, you must follow exit practices strictly as you follow the other processes for the sake of the well-being of your company.
Analyzing employee exit results are significant
Studying your employees is a rapid method for getting what they consider your business, the difficulties they face, and the upgrades your organization can make.
The more you review your employees, the more impactful information you get. To upgrade your organization processes analyzing the information is a must.
Analyzing Exit Data
Have you done an exit analysis? If not yet, then start doing it.
• Audit your response rate
Employee feedback, including feedback from employees who leave willfully, gives basic knowledge into the employee experience and the viability of your retention endeavors, so you ought to endeavor to hear from however many people as would be prudent.
• Evaluate the top reasons for employee exit
This essential inquiry assists you with recognizing the biggest hindrances to employee retention. Absence of job advancement, awful managers, not feeling esteemed. Which reasons ascend to the top for your organization? This data can assist with highlighting why employees leave.
• Comprehend Other Perceptions
Most exit surveys for exit analysis are intended to evaluate other significant topics like the impression of managers, senior management, friendly work environment, and employee commitment.
• Interface exit survey feedback to other employee feedback
Each sort of employee survey your organization conducts gives exceptional understanding and worth. Taken together, checking out reviews from across the employee lifecycle can provide a considerably more top to bottom comprehension of your employees’ discernments and encounters.
• Focus also on quality responses
Don’t simply check out the numbers. Ensure you concentrate on qualitative reactions. These reactions are significant because they are more profound than quantitative (numeric) information.
Numeric responses can be inconsistent because they don’t consider unessential elements. A subjective methodology can catch motivations, manners of thinking, and perspectives.
Related: Simple and Effective ideas to motivate employees.
For instance, somebody might rate something an 8/10; however, they have a legitimate concern/analysis keeping them from granting a 10. If you get them to a 10, you’ll have to connect and pay attention to their interests.
• Gut feeling can be right as well
While doing exit analysis, don’t limit your insight and instinct. You are likewise an essential part of your organization.
Ask yourself, does the information seem correct given organization culture and conditions? It will help you to choose between right and wrong.
You can also try below ways to find the real cause-
- If not many leaving employees are optimistic about career development, it is a critical problem for you. There can be a massive problem with either the senior management or they might have issues with company policies.
- If the exit reason is vocation advancement, you need to focus on your training and management department. Eventually, employee development helps in overall organizational growth.
Solution for exit interviews and data analysis
Use correct information analysis tools to capitalize on your post-employment survey information. You should have the option to recognize patterns that include numerous segment factors to pinpoint as explicitly as conceivable where you have issues, for example, a female employee who has been with the organization for under two years. She might have faced some problems which you are unaware of. So the tool should be specific enough to know more about such issues.
A considerable lot of the HR applications accessible today have at minimum some off-boarding part incorporated into them. Yet, arrangements attempting to serve a broad scope of necessities through one stage frequently imply any given part probably won’t be just about as hearty as you want it to be. Exit surveys to perform exit analysis should be flexible and straightforward like the other feedback surveys to get maximum reactions.
Implement employee feedback with QaizenX to get the right exit feedback from your leaving employees.
Wrap-up
Since now you know how to comprehend and use individual and total exit data results, you and your organization will be better prepared to reshape the employee experience. By distinguishing the high-sway regions, your organization is doing both wells and not well; you can make moves that keep your best employees engaged with you.
Exit analysis always delivers better results for an organization. So, performing the exit survey and analyzing the information is a must!
