Do you know, how your business will survive the immense industry competition? Are you paying attention to holding existing customers? […]
7 Most Compelling Customer Retention Strategies
All posts tagged: customer churn rate
How to Improve Customer Churn Rate and Increase Revenue
Customers can be a fickle bunch—satisfied one day, gone the next. That’s why it’s critical for companies of all shapes […]
5 Most Important Customer Satisfaction Metrics
The customer satisfaction metric first appeared in the Harvard Business Review Article Stop Trying to Delight Your Customers. The article […]