In today’s business world, understanding the balance between CX vs EX is key to success. CX, or Customer Experience, is […]
CX vs EX: Striking the Right Balance for Organizational Success
All posts by Gaurav
Measuring Employee Happiness with QaizenX
Employee satisfaction and their engagement are essential components for the success of any organization in the fast-paced commercial world of […]
Real-time CX Analysis – It’s Importance in Modern Era
In today’s ever-evolving business landscape, real-time Customer Experience (CX) analysis stands as a pivotal game-changer. It involves the continuous, instant […]
How To Take Action On Customer Feedback using Experience Management Tools like QaizenX
Customer Feedback and Experience Management Tools like QaizenX, “Your most unhappy customers are your greatest source of learning.” – Bill […]
How would you improve the customer service experience?
What is Customer Service Experience? Customer service experience (CX) is the total interactions a customer has with a company. This […]
How To Tell If Your Customers Are About To Leave You.
If your customers are about to Leave You, as a business owner, one of your main priorities is to keep […]
Top 7 Workplace Trends to Look Out For in 2023
Workplace trends to look out for in 2023, If there’s one thing we all can resemble, it is that the […]
The Role of Workplace Experience Platforms for Corporate Real Estate
Smart corporate buildings is the new way for corporate real estate owners to establish an advanced technical-friendly workplace experience platforms. […]
5 Benefits of Conducting Workplace Assessments for Employees
Employees at most workplaces are typically there for at least eight hours a day, with at least five work days […]