People analytics is the newly adopted practice of data and analytics to gain insights into a workforce. It uses data […]
How People Analytics Can Utilize Data to Drive Business Results
All posts by Gaurav
The Role of AI in Enhancing Employee Feedback Systems
Building a continuous improvement and feedback culture is essential for businesses. Feedback systems are crucial because they keep employees focused […]
How Purpose-Built AI Can Help You Build A Great Customer Experience
Key Takeaways What is AI CUSTOMER Experience? When you employ artificial intelligence (AI) technologies, like chatbots, digital agents, and machine […]
Why is Customer Sentiment Analysis Crucial to Your Business?
“Customers may forget what you said, but they will never forget how you made them feel.” – Maya Angelou. This […]
Customer Experience Statistics You Need To Know for 2025 | CX Statistics 2024
Customer Experience (CX): What Is It? Customers’ perceptions of a company or brand are referred to as their “customer experience” […]
Enhancing Customer Loyalty through Personalized Experiences
What is customer Loyalty? Some of you may think a repeating customer or a customer making multiple purchases is customer […]
Unlocking Leadership Excellence: Strategies to Become a Great Manager
Leadership excellence, have you ever wondered what sets exceptional leaders apart from the average ones? Traditionally, we have been taught […]
Strategies for Customer Expectations | Adapting to Change
As technology rises, trends constantly change, and lifestyles are effectively emerging, customers play the role of the backbone of any […]
From Feedback to Action: QaizenX’s Approach to Turning Insights into Results
Implementing processes of feedback to action is crucial for business success. Understanding and acting on customer and employee feedback can […]
Why Customers Leave: Recognizing the Signs and Strategies for Retention
Why customers leave, as a business owner, so your primary goal is to ensure the happiness and satisfaction of your […]