Feedback Management for Competitive Edge

Gain insight into your customers' thoughts about your business with our user-friendly and efficient customer feedback management platform. Enhance your customer retention and foster loyalty




    Understand Your Customer Better

    A deeper measure of customer experience feedback looks at every aspect of customer life-cycle and journey touchpoints. Ultimately, which results in actionable insights leading to better customer retention and overall growth of the business.

    Connect with Your Customer Effectively

    Gather customer satisfaction feedback via SMS, email, QR code and Web link. View and analyze survey responses in real time.

    SMS and Email Invitation

    Send the feedback invitation directly as a customized email or SMS to your audience.

    Web Embed or QR Code

    Embed NPS or CSAT feedback link to your website and get response directly from your visitors.

    Connect with customer | QaizenX

    Connect with Your Customer Effectively

    Gather customer satisfaction feedback via SMS, email, QR code and Web link. View and analyze survey responses in real time.

    SMS and Email Invitation

    Send the feedback invitation directly as a customized email or SMS to your audience.

    Web Embed or QR Code

    Embed NPS or CSAT feedback link to your website and get response directly from your visitors.

    Features that helps you manage better

    Communicate with your customers and build your brand. With Qaizenx’s feature-rich customer feedback software, you can communicate with your customers across multiple channels like social media, weblinks, email surveys, and more! You can select the right channels from wherever your audience is.

    Create Effortlessly

    Use pre-built surveys template to measure NPS and CSAT.

    Integrate Data

    Launch feedback and gather the actionable data.

    Take Action

    Respond and close the loop, make customer feel important.

    Analyze Report

    Find strengths, weaknesses, opportunity and threats.

    Customizable for Every Industry

    Small & Medium Business

    Tweak your product roadmap, know customer challenges, improve stickiness.

    Travel & Tourism

    The customers want their journey to be pleasant, unforgettable and relaxed.

    Education

    It is important for the educational institutions to prosper on several levels to

    Government

    Communities looking for better governance! Why not take community feedback to make services better.

    Hotels & Restaurants

    Don’t go wrong on providing exceptional services! Take feedback on food or service

    Events & Exhibitions

    If you want to know how well did the event organized by you did then

    Healthcare/Hospital

    Take the patient experience real-time feedback to improve your healthcare services

    Retail

    To become a successful retail business, you do not have to just sell products

    Franchisee

    Be a successful Franchiser. Connect & Grow your franchisee network.

    Improve Customer Experience

    Improve Employee Experience

    Improve Community Experience

    Listen to your people and grow your business!

    QaizenX feedback platform helps you transform your business by providing a seamless way to take feedback from customers and employees, continuously improving its experience.

    See how our solutions can help your business